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Solid-State Starters Troubleshooting guides per-
taining to the operation of the solid-state starters may be found
in Fig. 49-55 and Tables 13 and 14.
Attempt to solve the problem by using the following pre-
liminary checks before consulting the troubleshooting
tables.
When the power is off:
Inspect for physical damage and signs of arcing, overheat-
ing, etc.
Is the wiring to the starter correct?
Are all connections in the starter tight?
Is the current feedback resistor properly adjusted and
installed?
Is a heater coil installed in each leg of the motor?
Is the control transformer fuse blown?
Is the motor connected to the starter?
TESTING SILICON CONTROL RECTIFIERS IN BEN-
SHAW, INC. SOLID-STATE STARTERS If a silicon con-
trol rectifier (SCR) is suspected of being defective, use the
following procedure as part of a general troubleshooting guide.
IMPORTANT: Before performing the SCR check be-
low, remove power from the starter and disconnect the
motor terminals T1, T2, and T3.
1. Connect ohmmeter across terminals L1 and T1. Resis-
tance reading should be greater than 50,000 ohms.
2. If reading is less than 50,000 ohms, remove connecting
bus heatsink between SCR3 and SCR6 and check anode
to cathode of SCR3 and SCR6 separately to determine
which device is defective. See Fig. 49. Replace defective
device and retest controller.
3. Repeat Steps 1 and 2 across terminals L2 and T2 for SCRs
2 and 5.
4. Repeat Steps 1 and 2 across terminals L3 and T3 for SCRs
1 and 3.
If the SCRs tested were not defective but the problem
still persists, refer to the following Steps 5 and 6.
5. Disconnect the SCR1 from the white gate and red cath-
ode wires on the control logic card BIPCRS6. With an
ohmmeter set on Rx1, check between white and red wires.
Resistance should normally be between 8 and 20 ohms
average. Excessively high or low resistance may be in-
dicative of a defective device. Replace and retest.
6. Repeat Step 5 for SCR leads 2 through 6. Care should be
taken to ensure that the gate and cathode wires are re-
placed exactly as they were: white wire to gate
(G1 through G6); red wire to cathode (K1 through K6).
Damage to the starter may result if wires are
reversed.
If problem is still not resolved, consult the starter manu-
facturer for servicing.
TESTING SILICON CONTROL RECTIFIERS (SCRs) IN
CUTLER-HAMMERt SOLID-STATE STARTERS To
check for a shorted SCR refer to Steps 1-3 and
Fig. 50-53.
NOTE: Do not megger (high voltage insulation test) the starter.
1. Connect ohmmeter across terminals L1 and T1. Check
the resistance reading. Resistance reading should be greater
than 10,000 ohms.
2. Connect ohmmeter across terminals L2 and T2. Check
the resistance reading. Resistance reading should be greater
than 10,000 ohms.
3. Connect ohmmeter across terminals L3 and T3. Check
the resistance reading. Resistance reading should be greater
than 10,000 ohms.
If the SCRs tested were not defective, but the problem
persists, refer to Steps 4-8.
4. Connect the T1, T2, and T3 terminals on the starter to the
motor.
5. Disconnect one of the wires to the shunt trip contact on
the starter. This wire is disconnected to prevent the shorted
SCR detection from operating the disconnect device while
this test is being performed.
6. Close the disconnect breaker. Check the voltage from the
starter line terminal to load terminal on each phase. The
measured voltage should be approximately 0.58 times the
system line-to-line voltage. If the voltage on any power
pole is significantly less, one or both SCRs in the power
pole may be shorted. See Fig. 51.
7. If a shorted SCR is detected, check for possible shorted
connections, system grounds, or any other condition that
might be causing the short. Replacement of SCRs or power
poles without determining the cause of the failure may
result in repeated failure of the SCRs.
8. When the starter is running, measure the voltage from the
line side to the load side of each starter power pole. The
voltage should be approximately 1 to 1.5 vac.
When measuring voltage from line side to load side, ob-
serve proper electrical safety procedures since the power
poles have voltage applied. This voltage could be as high
as 600 v. Personal injury could result.
If one of the voltages is higher than 2 v, but the voltages
of the 3 power poles are approximately equal, the starter is
probably still in current limit. If the voltage is higher than
2 v on only 1 or 2 power poles, not all SCRs are firing prop-
erly. Make sure the gate lead connections are tight. If all 3
power poles have less thana2vdrop from line side to load
side of each starter power pole when the motor is up to speed,
any current unbalance in the motor is caused by the motor
or an unbalanced line voltage.
SCR Silicon Control Rectifier
Fig. 49 Typical Benshaw, Inc. Solid-State Starter
(Internal View)
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